Returns & Exchanges
At AKT London, we want you to be completely satisfied with your purchase; if your order isn't quite right, we offer a 30-day window for returns on unused and unopened products. Due to the personal nature of our high-performance deodorants, we cannot accept returns on items that have been opened or used for hygiene reasons.
Check Eligibility
Ensure your items are in their original, unopened packaging and that your request is within 30 days of the delivery date.
Contact Support
Email our customer care team with your order number and reason for return to receive a unique Return Authorization number.
Pack and Ship
Securely package your items and send them back to our London warehouse using a tracked shipping service to ensure safe arrival.
Receive Refund
Once our team inspects the returned goods, we will process your refund to the original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing